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Digital transformation involves cloud computing, the Internet of Things, big data, and artificial intelligence. And on the other hand, it includes changing business processes and culture.


Digital Transformation

Digital transformation is using digital technologies to remake a process to become more efficient or effective. The idea is to use technology not just to replicate an existing service in a digital form, but to use technology to transform that service into something significantly better.

Customer Experience

Operational Agility

Culture and Leadership

Workforce Enablement

Digital Technology Integeration

Within Echo we bridge the gap between business and technology through our consultation services. We:



Help organizations with the strategy, helping clients understand what digital transformation means for their business and what strategy can guide that.


Help organizations look at IT, or technology from an execution level: They will help clients understand how once the strategy has been outlined, they can execute it.


Provide the infrastructure and underlying technologies to support the digital transformation strategy and execution


Process Re-Engineering

Echo Technology rethink existing processes to deliver more value. We typically adopt a new value system that places increased emphasis on needs.

We Rethink Existing Processes to Deliver More Value:




Concepts Focus

Customer Centric


Capacity Building


Echo Technology will help you redesign your core business processes to achieve dramatic improvements in productivity, cycle times and quality.


Digital presentation has increased tremendously in the past few years. Mobile phones and websites are becoming widely used media for the delivery of services and information to the public.


Government Web Standards

The need for standardization and uniformity in websites belonging to the government is turning into a must. Where the standards and guidelines aims to make the Jordanian Government websites more Usable, User-Centric and Universally Accessible. Additionally, they will bring uniformity in the quality of content and provided services.

The standards prepared are an outcome of studies done on well-known international standards and recommendation in addition to feedback, surveys and user’s behaver analysis performed by Echo team.

Where the main inputs to prepare this document were:



The Government Identity.


The Government Needs.


The Websites Visitor’s Needs.


The Websites Visitor’s Technology.


The Websites Visitor’s Behavior and Expectations.